top of page

Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how Jooove Life (“we” or the “Company”) collect and use your information through a variety of digital means.  By accessing or using this website, mobile application or other products or services of the Company on any computer, mobile phone, tablet, console or other device (collectively, "Devices"), you consent to this Privacy Policy.  We may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance of this Privacy Policy and any updates.  This Privacy Policy is incorporated into, and is subject to, the Terms of Use

 

Information Collection

We collect and store any information you give us or permit us to access.  Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity information, preference, product rating and comments and when necessary, credit card and payment related information.

 

We may collect information whenever you interact with us, and use our products and services.  For example, when your browser accesses jamstoryhk.com or advertisements and other content, "cookies," or other methods are used to obtain your information, which includes, but is not limited to hardware information, IP address, browser type and language, “cookie” information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information relating to your interactions with us.  When you download or use mobile applications created or pushed by us (if any), we may receive your telephone number, Device identifier and information about your location.

 

We also may receive information from third parties and other interactions (such as mail, catalogs, events, products and applications, social media etc.).  We may also combine that information with data that is publicly available and data from third parties. 

 

When you register as a user on jamstoryhk.com, we will use your personal information to send you marketing and/or promotional materials from time to time.  You can unsubscribe from marketing information at anytime by using the unsubscribe function.

 

Your actual order details may be stored with us.  You may access this information by logging into your account.  Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We will not assume any liability for misuse of passwords unless this misuse is our fault.

 

Sharing Information

We may transfer your information to our service providers, such as shipping, data management, email distribution, market research, information analysis, and promotions management.  They have access to personal information on need-to-know basis.

 

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety.  We may share information to prevent illegal uses of our products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting us in fraud protection or investigation.

 

Your information may be transferred to a third party as a part of our business assets in a sale of our business (partly or as a whole).  In such event, a notice will be provided by posting to the website or through other forms of communication.

 

Public Sharing

When you join or use our services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture.  You may choose to share certain information about you.  You may also choose to share your activity on other platforms, such as Facebook etc. Please refer to the privacy policies of those platforms, because your activity published on those platforms will no longer be governed by this Privacy Policy.  Information that is publicly shared may be used by us for promotional purposes.

 

Protection Measures

We adopt a variety of security measures, including encryption and authentication tools, to help protect your information.  Notwithstanding the security measures we adopt, we cannot guarantee on the security or confidentiality of the information you provide to us.

 

We collect information via our products and services or from your browser or Device.  We use a variety of methods to collect this information, including, but not limited to, cookies (the “Collection Tools”).  We use this information to understand and analyze trends, to administer our website and to learn about your behavior on our website.  If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. 

 

Make Your Own Choice

You have the right to check with us whether we hold any of Your Personal Information and request access to and to correct Your Personal Information in any of our records. You can modify or delete your profile through your account. Your information previously posted may still be publicly viewable. We may keep information and content in our backup files and archives.

 

Regardless of the settings you select, we may send you service-related communications.  To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type.  If you have unsubscribed from our communications, due to production schedules, you may receive communications already in production.

 

Regardless of where you live, you consent to have your personal data transferred, processed and stored, and allow us to use and collect your personal information in accordance with this Privacy Policy.

 

Terms of Use

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please review our Terms of Use, which explain other terms governing the use of our products and services.

 

We will keep Your Personal Information only for as long as necessary to fulfill the purpose which the information was collected. We may also retain archived personal information for statistical purposes.

 

For questions, please contact us as follows:

Jooove Life - Consumer Services on: +852 5501 5658.

 

 

 

 

隱私政策

 

本隱私政策(“隱私政策”)描述了Jooove Life(簡稱“我們”或“本公司”)如何利用多種數位方式收集和使用您的信息。通過在桌上型電腦、筆記本、移動終端或者其他設備(統稱“設備”)訪問或使用本網站、手機應用或其他本公司產品或服務(簡稱“本平台”),即表明您同意本隱私政策。本公司有權在任何時間修改本隱私政策,並於公佈之時起生效。您對我們產品和服務的繼續使用構成您對本隱私政策及其更新的接受。本隱私政策構成使用條款的一部分並受其約束。 

 

信息的收集

我們收集並存儲任何您提供給我們或允許我們使用的信息。該等信息包括但不限於您的姓名、肖像、生日、電子郵箱位址和實體位址、手機號碼、性別、連絡人信息、社交媒體信息和個人資料、位置(GPS)信息、活動信息、喜好、產品評論、信用卡和支付平台相關信息(如必要)。

 

無論您何時與我們進行互動或使用我們的產品和服務,我們都可能自動收集信息。例如,當您的流覽器訪問jamstoryhk.com或廣告及其他內容時,“cookies”或其他方法將獲取您的信息,包括但不限於硬體信息、IP位址、流覽器類型和語言、cookie信息、系統類型、是否適用軟體訪問特定的功能、存取時間、引用的網站統一資源定址器(URL)、關於您購買產品的信息和其他關於您與我們互動的信息。當您下載或使用我們創建或推廣的手機應用時(如有),我們可能接收到您的手機號碼、設備識別符和關於您位置的信息。

 

我們還從第三方處和互動行銷活動(如郵件、產品目錄、活動、產品和應用、社交媒體或其他活動等)獲得信息。我們還可能將公開資料和來自第三方的資料相結合。

 

當您於jamstoryhk.com申請帳戶,我們會使用您的個人資料不時向您傳送宣傳及/或推廣資料。您可隨時在電子宣傳資料內使用取消訂閱功能。

 

我們可能會保留您的訂單資料。您可以登入帳戶,存取訂單資料。您可以在這裡看到已完成的訂單、正在處理的訂單和即將發送的訂單的資料。您亦可以管理地址資料、銀行資料和已訂閱的電子報。您有責任確保個人資料保密,並不會讓未授權的第三方得到這些資料。除非我們出錯,我們不會承擔任何不當使用的責任。

 

共享信息

我們可能將您的信息傳輸至我們的服務提供者,例如送貨、資料管理、發送電子郵件、市場調研、信息分析和促銷管理。他們僅可訪問他們完成其功能所必須的個人信息。

 

我們可能會根據政府部門的要求、法院命令、法律要求、為執行我們的政策或為保護我們或其他人的權利、財產或安全而披露信息。我們可能共享信息以阻止非法使用我們產品和服務、違反使用條款的行為,或針對第三方訴訟進行法律抗辯。我們也可能與其他幫助進行反欺詐或調查的公司共享信息。

 

您的信息可能作為我們全部或部分資產的一部分出售轉移至第三方。如果發生這種情況,我們將通過在本平台上公佈通知或其他的通信方式通知您。

 

公開共享

當您參與或使用我們的服務時,您同意公開分享一些基本的信息,可能包括您的用戶名、所在城市和頭像圖片。可以選擇共享關於您的特定信息。您也可以選擇將您的活動於其他平台上共享,例如Facebook等。請參考該等平台的隱私政策,因為您在該等平台上公開的活動將不再適用本隱私政策。您的公開共享的信息可能會被我們用於推廣目的。

 

保護措施

我們採取多種保護措施,包括加密和驗證工具來説明保護您的信息。儘管我們已採取多種保護措施,我們並不保證您提供給我們信息的安全或保密。

 

通過我們的產品、服務或從您的流覽器及設備收集信息。我們使用多種方法來收集信息,包括但不限於cookies(簡稱“收集工具”)。我們將使用該等信息用以分析趨勢、管理本網站及理解您對本網站的使用。如果您關閉特定的信息收集工具,您可能無法使用使您擁有更高效體驗的一些功能,或者我們的一些服務和功能可能無法正常工作。

 

您的選擇

您有權向我們查詢我們是否擁有任何您的個人信息及要求獲取及改正我們記錄上的您的個人信息。您可以通過您的帳戶更改或刪除您的個人資料。您以前發佈的信息可能仍然是公開可見的。我們可在其備份檔案或檔案中保存信息和內容。

 

不論您選擇的設置如何,我們可能將發送給您與服務相關的通信。要取消訂閱、停止接收消息,請更改您的設置或按照電子郵件、短信、通知或其他消息類型的指示進行。如您取消訂閱任何我們的通信,由於通信製作週期的原因,您仍可能接收到已在製作中的通信。

 

不論您居住在哪裡,您同意我們將您的個人資料轉移、處理和儲存,並允許我們根據本隱私政策收集並使用個人信息。

 

使用條款

您使用我們的產品和服務,以及由此產生的任何爭議,均受本隱私政策以及使用條款的約束。請參見我們的使用條款,該使用條款規定了其他關於使用我們產品和服務的條款。

 

您個人信息的保存將僅限於實現收集信息目的必要限度。我們可能保存個人信息備份用於資料統計。

 

如有問題或疑慮,請聯繫Jooove Life客戶服務:+852 5501 5658

bottom of page